Amberamberby unovia.ai
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The platform

One dashboard. Every Instagram moment.

From the first DM to a booked call — Amber handles the whole flow. No glue, no ten different tools.

Features

Everything your team needs. Nothing they don't.

DM replies, live tracking, lead capture, and multi-account management — all in one place.

DM Replies

Answers every DM in your voice — 24/7.

Amber replies in under 5 seconds. No "Thanks for reaching out!" — just the way your closer actually talks.

  • Trained on your real past DMs
  • Configurable response delays so it feels human
  • Matches the customer's tone and message length
Inbox
amber answered 47 today
Live
F
fola.makes2m
i want 2 bottles for thursday
A
ada__a8m
amber: yep we ship to abuja 🤍
T
tomi.skin14m
amber: it's ₦12,500 for the kit
M
mide.o22m
do u still have the gold one
K
kaftan.lagos1h
amber: 24hr delivery to lekki
Live Tracking

Watch every conversation as it happens.

A real-time inbox of every DM Amber is handling. Jump into any thread or pause Amber on a single conversation — no full takeover needed.

  • Live updates — no refresh required
  • One-tap human takeover, mid-thread
  • Clear agent-vs-human attribution on every message
Live activity
updates in real-time
live
now
amber → fola.makes
sent · "yep we still got it 🤍"
3s
fola.makes
replied · "how much"
12s
amber → mide.o
sent · "ye 24hrs lagos delivery"
34s
amber → tomi.skin
captured lead · Tomi · +234 803 ••• 4421
1m 02s
tola → ada__a
human took over conversation
1m 18s
amber → kaftan.lagos
sent · "₦18,500 for the 250ml"
Lead Capture

Auto-captured leads, sent to the right person.

When a customer shows real interest, Amber asks for their name and number, then assigns the lead to a teammate. No spreadsheets.

  • Name, phone, and conversation summary extracted automatically
  • Round-robin or weighted assignment to your team
  • Email notifications for every new lead
Leads this week
14 captured · 11 booked
FM
Fola Makinde+234 803 ••• 4421

Wants 2 bottles lavender 250ml for Thursday delivery. Lekki Phase 1.

hot→ Tola
AI
Adaeze Iroh+234 814 ••• 2208

Asked about wholesale pricing for boutique resale. 30+ units.

wholesale→ Bode
MO
Mide Olawale+234 802 ••• 7765

Wedding gift inquiry, budget ₦40k. Bride loves citrus.

gift→ Tola
Multi-Account

Run every brand from one login.

Manage multiple Instagram accounts in one dashboard. Each gets its own agent, knowledge base, and team.

  • Separate agents, knowledge, and pricing per account
  • Permissions by account or by brand
  • Consolidated billing or per-client invoices
Switch account
4 accounts · 1 dashboard
B
Bámbóló · the unique scent
247 DMs / week
L
Luxe Lash Lagos
189 DMs / week
Y
Yard Yard · restaurant
92 DMs / week
s
sade.studio
paused
Automations

Turn comments into conversations that sell.

“How much is this?” “Do you still have the blue one?” Every comment, every story reply — Amber answers before they lose interest.

Comment → DM

Auto-DM anyone who comments on your post.

Pick a post and a keyword. When someone comments it, Amber sends them a private DM — even if they don't follow you.

bámbóló
lavender's back ✨
fola.makesscent
match: “scent” · 4s ago
0.8s
DM · fola.makes
hey fola! 🤍 lavender 250ml is ₦18,500 — 24hr lagos delivery. want one?
+ lead captured
7-day windowInstagram allows one private reply per comment within 7 days. Amber tracks the clock for you.
Comment → Inbox

Public reply on the same comment.

Drop a public one-liner under the comment ("DM sent ✨") so every other follower sees you responded.

bámbóló
new lavender ✨
2,847 likes · 84 comments
fola.makes scent4s
bámbóló DM sent ✨auto
Social proofPublic replies get 8× more clicks than silent auto-DMs. People want to know you actually answer.
Story Reply

Auto-DM every Story reply.

Story replies are the highest-intent inbound on Instagram. Amber answers each one in under 4 seconds.

guess what's
back?
Send message
fola.makes replied
“omg need 🫠”
↓
hey 🤍 yes she's back! lavender 250ml — ₦18,500. lekki delivery in 24hrs
amber · 2.1s after reply
3.2× conversionStory replies convert 3.2× higher than feed DMs. Speed matters — Amber is always first.
Keyword DM

"DM us PRICING" — answered instantly.

Set a keyword like PRICING or BOOK. When someone DMs it, Amber sends a pre-written reply immediately — no AI needed.

bámbóló
lagos-based candles · 8.4k
handmade scented candles · lagos
DM us PRICING for the full menu →
PRICING
here's the menu 🤍
• lavender 250ml — ₦18,500
• neroli 200ml — ₦15,000
• amber & oud — ₦22,000
instant · 0 AI tokens spent
Bio-readyPut "DM us PRICING" in your bio or captions. Amber fires the moment it lands.
Setup

New to automation? Don't sweat it.

No flowcharts. No drag-and-drop boxes. Three steps, then Amber is replying — in under 10 minutes.

01

Connect Instagram

Sign in through Meta's official flow. 30 seconds. We never touch your password or copy-paste tokens.

Continue with Instagram (Meta)
↳ permission: messages, comments
connected · 28s
02

Teach Amber your business

Paste a PDF, link your website, or just type. Add 3 example DMs from your own team so Amber learns your voice.

VOICE EXAMPLE · 1 of 3
Q: how much for the candle
A: it's ₦18,500 🤍 want me to hold one?
KNOWLEDGE
📄 catalog-2026.pdf · indexed
03

Switch her on

Amber starts replying immediately. Watch every conversation roll in from your dashboard.

Amber is live00:08:14
↳ 12 DMs answered
↳ 3 leads captured
↳ 1 escalated to Tola
Try it

Same DM. Four different brand voices.

Amber learns your voice from three short examples. Click a voice below to see how the same customer DM gets answered four different ways.

Pick a brand voice
B
bámbóló
voice: friendly
hey is the lavender candle still in stock
yeah we still got it 🤍 it's ₦18,500 — want me to hold one for you?
amber · sent 0.7s ago
7 days free · no card needed

Your inbox, sorted. Your leads, captured.

No more manual replies. No more missed leads. Most businesses are live in under 10 minutes.

Start free trial Book a 15-min demo
average setup time · 8 minutes, 14 seconds